INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

How can I get a price or quotation?

Simply click “Add to Quote” for the products you’re interested in, then submit your request. Our sales team will contact you shortly by email or using the contact information you provide.

For a faster response, please chat with us directly on Telegram. or call us at 012 758 957.

How can I make a payment on my purchase?

We accept cash and KHQR payments through most Cambodian banks.

  • Phnom Penh: Payment can be made by cash or KHQR upon delivery.

  • Other provinces: Full payment is required before your order is dispatched through a third-party delivery service.

How long does delivery take?

Delivery within Phnom Penh is usually arranged within 12 hours, subject to product availability. Delivery to other provinces usually takes 1–2 working days, depending on the destination and third-party delivery service.

Do you deliver to the provinces?

Yes, we deliver throughout Cambodia using third-party delivery services. Full payment is required before provincial orders are dispatched.

Do you provide installation and after-sales service?

Yes, we provide installation and after-sales services in Phnom Penh, including product support, filter replacement, and maintenance. For other provinces, please contact us to confirm service availability.

INFORMATION ABOUT US

CONTACT US FOR ANY QUESTIONS

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